Letting a cleaning company into your business can be a very daunting experience. Not only are you letting them into your private business[..]
Letting a cleaning company into your business can be a very daunting experience. Not only are you letting them into your private business zone but you are letting them work in areas that most people never get to see. At Sparkle Freshness, we make sure you have the highest quality cleaner prior to inviting them into your space. You should know these facts before hiring your next commercial cleaner. to keep your property and information safe.
Are You Insured?
One of the first things you should know about any cleaner you consider hiring is whether or not they are insured. If the cleaner accidentally breaks something while they are working you don’t want to have to pay for it, and you shouldn’t have to. Hiring an insured commercial cleaner will guarantee that you won’t have to pay for it.
What Services Do You Perform?
Before contracting a commercial cleaner it is important to know if they can perform all of the services you may require. For example, some office places require hazmat cleanup and many cleaning services do not offer this. It can get simpler than that, some cleaning services may not be able to wax floors or shampoo carpets. Make a list of what services you need to be provided and inquire with the company as to whether or not they can carry those out.
What Kind of Supplies and Equipment Do You Use?
There are a wide variety of cleaning products on the market so it’s important to know what kind of supplies your cleaning service will be using. Most importantly you want to make sure that they aren’t using any kind of harsh chemicals. You also want to keep in mind whether or not your workers may be allergic to scents or products. Here at Sparkle Freshness, we pride ourselves on using green products to promote a healthy work environment.
Can You Provide On-Call Or FlexibleService?
In addition to your regular cleaning services, there are always times in a commercial environment where you may need last-minute cleaning services. It is important to ask your commercial cleaning service provider whether or not they can accommodate these requests and what their response times would be.
How Long Have You Been Providing Service?
While it is great to help startup businesses, hiring a cleaning service that has experience in the cleaning industry will guarantee better results often. Now, this doesn’t mean that a new company doesn’t have experience, make sure to ask the owner how long they have been in the industry and what their experience requirements are for new staff.
How Do You Hire Staff?
It is important to know what kind of vetting the cleaning service’s staff goes through to get a job. You don’t want people with prior convictions cleaning your workspace necessarily. This can be especially important if you have a secure environment. It is also a good idea to ask them what their retention rate is for their staff. A high turnover rate could indicate poor hiring choices or poor treatment of employees, neither of which is a good thing.
How Do You Control Quality?
In every industry quality assurance is important. In cleaning it is critical. An unclean workspace can negatively impact business and reduce the amount of money you are able to make. Any cleaning company that you hire should have a quality assurance plan in place to ensure that all customers are getting the service they deserve. In addition, there should be a plan in place should you feel that you didn't get the service you are paying for.
Can You Get A Free Estimate?
It is important to know beforehand what your cleaning services are going to cost. That is why a good cleaning company will offer you a free estimate. We are happy to provide a free quote and inspection if you need commercial cleaning services in Carlsbad, San Diego & Surrounding Areas.
Do They Have Testimonials?
Ask the commercial cleaner whether or not they provide services to any other companies in the area and if they can provide testimonials or reviews from prior clients. If they do you can see the experience other clients have had which can provide you with a sense of what to expect from using their services.
These top 10 things you need to know before you hire your commercial cleaner are going to help you make the right choice for your business. If you have additional questions about hiring a commercial cleaner or need a quote for commercial cleaning services in North County San Diego, contact us today!